AssureNow Fault Management allows operations teams to monitor, detect, analyze and resolve faults in the most efficient manner possible by unifying, correlating, and automating incident management.
Proactive Event Management
by automating escalations and remediation, thereby reducing triage and mean-time-repair of service issues, and improving communication and collaboration.
The AssureNow Fault Management is the core foundation upon which a customer can start to build towards end to end service assurance in a phased, modular approach.
AssureNow can leverage, enhance and retire legacy fault management platforms, such as IBM Netcool & HP OV, that were designed only to manage faults, not to support the dynamic management required for virtualized network domains.