The stand-alone aspect of legacy best-of-breed tools is adding complexity and has serious implications in an organization’s ability to proactively manage and minimize customer impact from service impacting issues. The need for new dynamic services requires the transformation of the current best-of-breed operational and business support systems, specifically in the service assurance space. The transition from the static legacy operational system to the dynamic services model will require the following:
To address the assurance challenges of 2016 and beyond a new, unified service assurance approach will be required. AssureNow is uniquely position to support the new operating models of the future, today.