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Using DevOps and Unified Service Assurance for the Operational Agility Challenges of Next Generation Services

Next generation services create unique challenges for communication service providers (CSPs). CSPs face unprecedented competitive and operational pressures and thus have a renewed focus on agility.

One proposed solution combines DevOps with unified service assurance. DevOps is a new continuous improvement methodology adopted from software development. This combined solution helps CSPs achieve agility, manage service challenges, and improve service quality.